Support center

Help & support

Pick the path that fits best. Food-safety reports always take the fastest route.

How can we help?

Choose the option that best describes what you need.

Report a food-safety issueReport an allergy, dietary-restriction, or health-related recommendation problem.Report now

Report a blocking technical problemReport a crash, login failure, installation problem, or anything preventing you from continuing.Report now

Report a minor bugReport something that appears incorrect but did not prevent you from continuing.Report now

Submit a suggestionShare an improvement, idea, or something that felt confusing.Share idea

Guides & answers

Step-by-step help and answers to common questions.

Installation helpTestFlight, Apple Account, invitations, and installing TFM.View guidance

TFM onboarding helpSetting up your TFM account, allergies, and preferences.View guidance

General pilot helpUnderstanding tasks and what we're asking you to try.View guidance

Frequently asked questionsAnswers to common questions about accounts, invitations, and installation.Get help

Known issuesWhat the team is already tracking, with workarounds where available.Get help

For the fastest response during the pilot, use the report options above. Live chat is not part of this pilot. If a form isn't working, email us directly at info@thefoodmaestro.com.